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Terms of Service

acdGO Terms of Service

Effective as of May 14, 2012

PLEASE READ CAREFULLY

Legal

Summary

1. Welcome to acdGO

Legal Agreement. This Terms of Service Agreement (“Agreement”) is a legal agreement between you, ACD Systems International Inc. (“ACD”) and acdGO Software, Ltd. (“acdGO”, “we”, “us” or “our”) setting forth, among other things, the terms and conditions for your use of ACD online data storage and recovery services (“Services”), your ACD account (“Account’)  and the ACD client software including any updates and accompanying written documentation (“Software”). Collectively, the Services, Account and Software may be referred to as the “Products”. This Agreement does not alter in any way the terms or conditions of any other agreement you may have with us for other products or services.

This Agreement is between you and us and details the terms on which you use the ACD services, web Account and related software applications. It does not affect any other agreement between us.

By Using The Products, You Accept Its Terms. By using the Products, you accept and agree to the provisions of this Agreement without any reservations, modifications, additions or deletions. If you do not agree to any provisions contained in this Agreement, you are not authorized to use the Products. You may be denied access to the Products, with or without notice to you if you do not comply with any provisions of this Agreement.

By using our products and services you agree to the terms of this Agreement.

Modifications to Agreement. We may from time to time modify this Agreement and will post a copy of the amended Agreement on the Account. Therefore, you should frequently review this Agreement to understand its terms and conditions. If you do not agree to, or cannot comply with, the Agreement as amended, you are not authorized to use the Products. You will be deemed to have accepted the Agreement as amended if you continue to use the Products after any amendments are posted on the Account. We reserve the right to refuse to provide our services and products to anyone at any time. We can change this Agreement at any time by placing a notice on the Account. Your continued Use of the Products after we notify you of any changes to these terms indicates that you accept any revisions to this Agreement.

We can change this Agreement at any time by placing a notice on the Account. Your continued Use of the Products after we notify you of any changes to these terms indicates that you accept any revisions to this Agreement.

The “Legal” Version of this Agreement Governs. The “Legal” version of this Agreement is the authoritative one. We have also provided a “Summary” version of this Agreement for your ease of reference only. If there is any conflict between the language of the “Legal” version and the “Summary” version, the “Legal” version will prevail.

The “Summary” version of the Agreement is for reference only. For the authoritative version of this Agreement, see the “Legal” version.

2. User Submitted Content

User-Submitted Content. In connection with your use of the Products, you may upload files to your Account (“User Submitted Content”).

You may upload your content to the Account.

acdGO and ACD are Not Responsible for User-Submitted Content. User Submitted Content is the sole responsibility of the person from whom such User Submitted Content originated. This means that you, and not acdGO or ACD, are entirely responsible for all User Submitted Content that you upload to the Account.

You are responsible for your uploaded data, not acdGO.

acdGO and ACD are Not Liable for User-Submitted Content. Under no circumstances will acdGO or ACD be liable in any way for any User Submitted Content, including, but not limited to, any errors or omissions in any User Submitted Content, or any loss or damage of any kind incurred as a result of the use of any User Submitted Content uploaded to the Account or downloaded from the Account.

acdGO is not liable for your data.

3. Authorized Users

Age Requirement; Authority. In order to use any of the Products, you must be at least 18 years of age to enter into this Agreement on your own behalf. If you are under 18 years of age but at least 13 years of age, you must present this Agreement to your parent or legal guardian, and he or she must enter into this Agreement on your behalf. Children under the age of 13 cannot register with this Account, and parents or legal guardians cannot register on their behalf. By clicking the “Create My Account” icon indicating your acceptance to this Agreement, you represent that (i) you have read, understood and agree to be bound by this Agreement; and (ii) you are at least 18 years old, either entering into this Agreement for yourself or entering on behalf of your child or a child in your legal care. If you are a parent or guardian entering this Agreement for the benefit of your child, please be aware that you are fully responsible for his or her use of the Products, including all financial charges and legal liability that he or she may incur. If you do not agree to, or cannot comply with, any of these terms and conditions of this Agreement, please do not create an account and do not attempt to access the Account.

You must be at least 13 years old to use the Account. If you’re between 13 and 18, you can only use the Account with the consent of a parent or guardian.

Registration. We reserve the right to restrict access to your Account.  You are required to register with us prior to our granting you access, you agree to provide truthful information, including but not limited to a password as well as your name and a valid email address (the “Account Information”). You agree to provide accurate Account Information and to update your Account Information as necessary to keep it accurate. ACD and acdGO will use your Account Information in accordance with ACD’s Privacy Policy, which can be found at  http://www.acdsee.com/en/privacy-policy as described further below under the Section titled “Privacy”.

You need to register to have access to the Account. You agree to provide accurate profile information and do your best to keep it updated. Our privacy policy explains how we protect your personal information.

4. acdGO Intellectual Property

Intellectual Property Rights. As between you and ACD, you acknowledge that ACD owns all intellectual property rights in the Products. The names, trademarks, logos and graphics files that represent the Products shall not be used without the permission of ACD. The Products contain copyrighted material, trade secrets and other proprietary material. You will not deliver, disclose, or convey to any third party, either directly or indirectly, the contents of the Software.  You shall not, and shall not attempt to, modify, reverse engineer, disassemble or decompile the Software or alter or remove any proprietary rights or copyrights notice or identification which indicates ACD’s ownership of the Software.  You shall not create any derivative works or other works that are based upon or derived from the Software in whole or in part. ACD retains sole and exclusive ownership of all right, title and interest in and to the Products and all intellectual property rights relating thereto. The Products are protected without limitation by Canadian copyright law and international copyright treaty provisions. All rights not expressly granted hereunder are reserved for ACD.

We have licensed the intellectual property rights to the Products.

Patent, Copyright, Trademark Notices and Third Party Software Licenses. acdGO software and documentation was designed, programmed and is Copyright © 2012 ACD Systems International Inc.  The following are registered trademarks or trademarks of ACD: acdGO, ACDSee, and certain other ACD trademarks, service marks, graphics, and logos (collectively, the “ACD Trademarks”) used under license from ACD in connection with acdGO’s provision of services and products. The Products may contain third party trademarks, service marks, graphics, and logos. You are not granted any right or license with respect to the ACD Trademarks or the trademarks of any third party. The Products also contain software of third parties which are used in accordance with the notices reproduced below:

Chilkat Class Libraries for Visual C++ 2010 encryption and compression software copyright 2011 Chilkat Software, Inc.

IP*Works! SSL V6 http corresponding functions software copyright 2011 nSoftware Inc.

CMarkup Release 6.5 Lite XML parsing software copyright 2011 First Objective Software Inc.

Xtreme ToolkitPro v.15.0.2 GUI library copyright 2011 Codejock Software

You are not authorized to use patents, copyrighted material, trademarks or service marks that aren’t yours.

5. License Granted by ACD

Grant of License. ACD grants to you a limited, non-exclusive, non-transferable license to access and use the Products in accordance with the terms and conditions set forth in this Agreement. ACD reserves all right, title and interest not expressly granted under this license to the fullest extent possible under applicable laws. ANY USE OF THE PRODUCTS NOT SPECIFICALLY PERMITTED UNDER THIS AGREEMENT IS STRICTLY PROHIBITED.

You can use the Products and the Account if you follow the rules.

Restrictions. You agree that you will not: (i) use the Products to reproduce, transmit, display or distribute any material that infringes the intellectual property rights of any third party including any patent, copyright, trademark, service mark, trade secret, or other proprietary right, in any medium or via any method without ACD’s express written permission; (ii) use our Products in any way that violates the terms of this Agreement; (iii) disassemble, decompile or otherwise reverse engineer the Products; (iv) copy, alter, modify or create any derivative work of the Products, except as expressly permitted herein, or (v) permit or enable any third party to do any of the foregoing. The Products are owned by ACD, are licensed by acdGO and are protected by Canadian and United States intellectual property laws and international treaty provisions. You may not sublicense, assign, or transfer the license granted to you under this Agreement, and any attempt to sublicense, assign, or transfer any part of this Agreement is void.

The content you contribute must not infringe on the property rights of others. 

You agree not to violate this Agreement or our intellectual property. 

You can’t transfer this Agreement to someone else.

6. Prohibited Acts

Prohibited Acts. You are liable for any illegal or prohibited User Submitted Content that you provide to the Account, including, for example, infringing, defamatory, or offensive materials. You may not, and hereby represent, warrant and covenant that you will not upload to the Account, User Submitted Content that:

·            is unlawful, harmful, threatening, tortious, defamatory, libelous, abusive, disparaging, pedophilic, pornographic, obscene, invasive of another’s privacy, hateful, or malicious;

·            contains hate propaganda or promotes discrimination or violence against any people on account of their race, national origin, religion, age, gender, disability, or sexual orientation;

·            is or could be harmful to minors;

·            harasses or advocates harassment of another person;

·            involves the transmission of “junk mail,” “chain letters,” or unsolicited mass mailing or “spamming”;

·            promotes information that you know is false, misleading, or promotes illegal activities or conduct;

·            is or promotes an illegal or unauthorized copy of another person’s work, such as providing pirated computer programs or links to them, or providing information to circumvent manufacture installed copy protect devices;

·            provides material that exploits people under the age of 18 in a sexual or violent manner;

·            provides instructional information about illegal activities such as making or buying illegal weapons, or providing or creating computer viruses;

·            contains a software virus or any other code files or programs that are designed to or have the ability to interrupt, destroy, compromise, or otherwise limit the functionality of any computer software or hardware or telecommunications equipment whether owned by ACD, acdGO or any other party;

·            otherwise violates any local, state, national or other applicable law or regulation.

In addition, you may not, in connection with your use of the Account:

·            impersonate any person or entity, including an ACD or acdGO officer or employee, or falsely misrepresent your affiliation with any other person or entity;

·            forge headers or otherwise manipulate identifiers for the purpose of disguising the origin of any User Submitted Content posted or transmitted through or on the Account;

·            engage in commercial activities and/or sales (other than the distribution, licensing, sale or other commercialization of your User Submitted Content) without ACD’s prior written consent including, without limitation, contests, sweepstakes, barter, or advertising;

·            upload or download any User Submitted Content that you do not have the right to upload or download; or

·            interfere with or disrupt the Account or any server or network involved with the operation of the Account.









Don’t try to break into any other users’ accounts or phish passwords from them.

Responsibility for Your Conduct. You shall remain solely liable for the User Submitted Content or other information you upload to or download from the Account. You agree to indemnify and hold harmless ACD and acdGO from any claim, action, demand, loss, or damages (including attorneys’ fees) made or incurred by any third party arising out of or relating to your conduct, your violation of this Agreement, or your violation of any rights of a third party.

You will compensate ACD and acdGO if any claim against us is due to your misconduct on the Account, violation of this Agreement, or violation of anyone else’s rights.

7. License to User Submitted Content.

Grant of License to ACD. By submitting User Submitted Content, you represent, warrant and covenant that you own or have the necessary licenses, rights, consents (including without limitation, all consents under applicable privacy laws) or permissions to use and authorize ACD to store all User Submitted Content as contemplated by this Agreement. Moreover, you expressly consent to and authorize ACD to transfer to and store all User Submitted Content with a third party storage provider



You own your content, but give us the rights to store your content. You grant us the right to store your content with a third party storage provider. 

Enforcement. ACD or acdGO may investigate any reported violation of this Agreement or complaints and take any appropriate action that it deems appropriate. Such action may include, but is not limited to, issuing warnings, suspension or termination of service, and/or removal of User Submitted Content. In order to comply with legitimate governmental requests, subpoenas or court orders, ACD or acdGO may access and disclose any information either of them considers necessary to comply with such requests, subpoenas or court orders, including, without limitation, user profile information (i.e. name, email address, etc.), IP addressing and traffic information, usage history and User Submitted Content. ACD’s and acdGO’s rights to disclose any such information shall govern over any terms of ACD’s Privacy Policy.

We will comply with legal demands to disclose your user and usage information and content because if we don’t, we could face severe penalties, including jail.

 

(Note: If your content is encrypted by you prior to posting, it is the encrypted data that will be disclosed.).

8. Service Interruptions

Service Interruptions. You acknowledge that: (i) your access to and use of the Products may be suspended for the duration of any unanticipated or unscheduled downtime or unavailability of any portion or all of the Products for any reason, including as a result of power outages, system failures or other interruptions; and (ii) we shall also be entitled, without any liability to you, to suspend access to any portion or all of the Account at any time (a) for scheduled downtime to permit us to conduct maintenance or make modifications to any service or product; (b) in the event of a denial of service attack or other attack on the Account or other event that we determine, in our sole discretion, may create a risk to the applicable service or product, to you or to any of our other customers if the service or product were not suspended; or (c) in the event that we determine that any service or product is prohibited by law or we otherwise determine that it is necessary or prudent to do so for legal or regulatory reasons (collectively, “Service Suspensions”). We shall have no liability whatsoever for any damage, liabilities, losses (including any loss of data or profits) or any other consequences that you may incur as a result of any Service Suspension.

We’ll do our best to have the Account and Services available but need some time to do maintenance and are not responsible for any losses, including loss of data, that you may suffer in the event of an outage.

Notice of Interruptions. To the extent we are able, we will endeavor to post updates on the Account regarding any Service Suspension and resumption of service following any such suspension, but shall have no liability for the manner in which we may do so or if we fail to do so.

We will try give you notice of any interruption of service but we are not responsible for any damages to you if we do not.

9. Security

Your Responsibility for Security. You are solely responsible for maintaining the confidentiality of your email and password associated with your account and for restricting access to your password and to your computer while logged into the Account. You agree to accept responsibility for all activities that occur under your account or from your computer.

You are solely responsible for anything uploaded to or downloaded from your account even if it wasn’t you. Guard your password.

No Security Guarantee. We endeavor to use reasonable security measures to protect against unauthorized access to your account. We cannot, however, guarantee absolute security of your account, your User Submitted Content or the personal information we collect, and we cannot promise that our security measures will prevent third party “hackers” from illegally accessing the Account or its contents. You agree to immediately notify ACD of any unauthorized use or your account, or any other breach of security, and to accept all risks of unauthorized access to the Account, the User Submitted Content, Account Information and any other information you provide to ACD.

We will use reasonable measures to keep your account and content secure, but cannot guarantee they won’t be hacked. We are not liable for any unauthorized or hacked usage of your account or content.

Disclaimer and Indemnity. Neither ACD nor acdGO will be responsible for any losses arising out of the unauthorized use of your Account and you agree to indemnify and hold harmless ACD, acdGO, their respective partners, parents, subsidiaries, agents, affiliates and/or licensors, as applicable, for any improper, unauthorized or illegal use of your Account.

We are not liable for any unauthorized use of your account.

10. Privacy

Privacy Policy. Your use of the Products is also subject to ACD’s Privacy Policy, http://www.acdsee.com/en/privacy-policy, which is incorporated by reference and made a part of this Agreement. It is important that you read and understand the terms of ACD’s Privacy Policy. If you are a resident of any country outside the United States, including, without limitation, Canada or any country within the European Union, you understand and agree that we store and process your personal information on computers located in the United States, and that by providing any information to ACD or acdGO, you consent to the transfer of such information to the United States. ACD or acdGO may cooperate with and disclose information (including your Account Information) to any authority, government official or third party, without giving any notice to you, in connection with any investigation, proceeding or claim arising from an asserted illegal action or infringement whether related or unrelated to your use or misuse of this Account.

Our privacy policy explains how we protect your personal information.

11. Feedback

Feedback. In the event you elect, in connection with any of the Products, to communicate to us suggestions for improvements to the Products (collectively, “Feedback”), we shall own all right, title, and interest in and to the Feedback and we shall be entitled to use the Feedback without restriction. You hereby irrevocably assign all right, title and interest in and to the Feedback to us and waive all you moral rights in the Feedback, and agree to provide us such assistance as we may require to document, perfect, and maintain our rights to the Feedback.  You agree that: (a) your Feedback does not contain confidential or proprietary information; (b) ACD is not under any obligation of confidentiality, express or implied, with respect to the Feedback; (c) ACD shall be entitled to use or disclose (or choose not to use or disclose) such Feedback for any purpose, in any way, in any media worldwide; (d) ACD may have something similar to the Feedback already under consideration or in development; and (e) you are not entitled to any compensation or reimbursement of any kind from ACD or acdGO under any circumstances.

If you submit a suggestion or feedback to us, it becomes our sole property.

12. Third Party Web Accounts, Services and Software

Links. The Products may contain links to other web Accounts, services or software provided by third parties (“Third Party Content”). Links from the Products to Third Party Content are provided for your convenience only and are not investigated, monitored or checked for accuracy, appropriateness, or completeness by ACD or acdGO, and neither ACD nor acdGO is responsible for any Third Party Content accessed through the Products, including without limitation the content, accuracy, offensiveness, opinions, reliability, privacy practices or other policies of or contained in the Third Party Content. Inclusion of, linking to, or permitting the use or installation of any Third Party Content does not imply approval or endorsement thereof by ACD or acdGO. If you decide to access or install the Third Party Content, you do so at your own risk and you should be aware that ACD terms and policies no longer govern. You should review the applicable terms and policies, including privacy and data gathering practices, of any Third Party Content you navigate to from the Products or relating to any Third Party Content you use or install. ACD reserves the right to change, modify or delete links to Third Party Content without notice.

We aren’t responsible for any content posted on a third party Account that links to us or mentions us.

Promotions. ACD, acdGO or their respective business partners may present advertisements or promotional materials on or through the Products. Your dealings with, or participation in promotions of, any third party advertisers on or through the Products are solely between you and such third party and your participation is subject to the terms and conditions associated with that advertisement or promotion. You agree that neither ACD nor acdGO is responsible or liable for any loss or damage of any sort incurred as the result of any such dealings or as the result of the presence of such third party materials on the Products. Reference to any products, services, processes, or other information, by trade name, trademark, manufacturer, supplier, or otherwise does not constitute or imply endorsement, sponsorship or recommendation thereof by ACD or acdGO.

We are not responsible for any third party promotions you may participate in through the Products, and do not endorse any third party products and services you may learn about through the Products.

13. Term and Termination

Term. This Agreement is in effect from the date you accept this Agreement until terminated by either you or ACD.


Termination by You. You may terminate this Agreement at any time by notifying ACD.

You can end this Agreement at any time.

Termination by ACD for Convenience. In the event ACD terminates this Agreement or any part of it for convenience, including but not limited to, non-renewal of your paid services, to the extent we are able, we will endeavor, but are not obligated, to provide 30 days prior notice.

We will try to give you 30 days notice if we need to end the agreement for convenience or if you decide not to renew any of your paid services so you have time to remove your content before we delete it.

Termination by ACD for Breach. ACD may terminate this Agreement immediately upon notice to you in the event of breach or violation of this Agreement by you or for non-payment of any fees owed by you in connection with the Products.

We may end this Agreement if you breach it or don’t pay your fees.

Effect of Termination. Upon termination of this Agreement you acknowledge that ACD will delete your account and all your User Submitted Content. However, you acknowledge that ACD may retain archived copies of your User Submitted Content. You acknowledge that ACD is not responsible for liability for the loss of User Submitted Content. Any prepaid fees will not be refunded.

Regardless of why this Agreement is ended, we will delete your account and content but we will not refund any fees already paid or return your content to you.

Surviving Obligations. All provisions of this Agreement which by their nature should survive expiration or termination shall survive the expiration or termination of this Agreement, including, without limitation, ownership provisions, warranty disclaimers, and limitations of liability. Termination of your access to and use of the Products shall not relieve you of any obligations arising or accruing prior to such expiration or termination or limit any liability which you otherwise may have to ACD or acdGO, including without limitation any indemnification obligations contained herein.

Once this Agreement is ended, you still have to abide by certain portions of it.

14. DISCLAIMERS

“AS IS” BASIS. THE PRODUCTS (INCLUDING ALL OF THE CONTENT, ACD OR acdGO CONTENT, SOFTWARE, SERVICES AND PRODUCTS AVAILABLE ON THE ACCOUNT) ARE PROVIDED TO YOU “AS IS.” ANY USE OF THE PRODUCTS IS AT YOUR OWN RISK. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, acdGO and ACD JOINTLY AND SEVERALLY DISCLAIM ALL REPRESENTATIONS, WARRANTIES OR CONDITIONS, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, MERCHANTABLE QUALITY, DURABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON INFRINGEMENT. NEITHER acdGO NOR ACD MAKES ANY REPRESENTATIONS, WARRANTIES OR GUARANTEES THAT THE PRODUCTS WILL BE FREE FROM LOSS, DESTRUCTION, DAMAGE, CORRUPTION, ATTACK, VIRUSES, INTERFERENCE, HACKING, OR OTHER SECURITY INTRUSION, AND acdGO and ACD JOINTLY AND SEVERALLY DISCLAIM ANY LIABILITY RELATING THERETO. NO ORAL OR WRITTEN INFORMATION OR ADVICE GIVEN BY ACD, acdGO OR OTHERS WILL CREATE A WARRANTY AND NEITHER YOU NOR ANY THIRD PARTY MAY RELY ON ANY SUCH INFORMATION OR ADVICE.

Your use of the Products is entirely at your own risk. We do not guarantee the performance of the Products and we have no responsibility for any damages you may suffer by using the Products.

WARRANTY DISCLAIMER. NEITHER acdGO NOR ACD MAKES ANY REPRESENTATIONS, WARRANTIES OR GUARANTEES THAT USE OR RESULTS OF THE USE OF THE PRODUCTS (INCLUDING ALL OF THEIR CONTENT, SOFTWARE, OR SERVICES) ARE OR WILL BE ACCURATE, RELIABLE, CURRENT, UNINTERRUPTED OR WITHOUT ERRORS. WITHOUT PRIOR NOTICE, ACD OR acdGO MAY MODIFY, SUSPEND, OR DISCONTINUE ANY ASPECT OR FEATURE OF THE PRODUCTS OR YOUR USE OF THE PRODUCTS. IF ACD OR acdGO ELECTS TO MODIFY, SUSPEND, OR DISCONTINUE PRODUCTS, NEITHER ACD NOR acdGO WILL BE LIABLE TO YOU OR ANY THIRD PARTY.

The Products are not guaranteed to be available without interruption or without error. We can modify or suspend or discontinue services at any time without notice to you. If there is interruption, error, modification, suspension or discontinuance of services, we have no liability to you for damages.

NEITHER acdGO NOR ACD IS RESPONSIBLE FOR YOUR INFORMATION. YOU ACKNOWLEDGE THAT YOUR SUBMISSION OF ANY INFORMATION (INCLUDING BUT NOT LIMITED TO USER SUBMITTED CONTENT) TO US IS AT YOUR OWN RISK. NEITHER acdGO NOR ACD ASSUMES ANY LIABILITY TO YOU (WHETHER JOINT OR SEVERAL) WITH REGARD TO ANY LOSS OR LIABILITY RELATING TO SUCH INFORMATION IN ANY WAY.

You agree to use the Products at your own risk.

NEITHER acdGO NOR ACD IS RESPONSIBLE FOR THIRD PARTY CONTENT. SOME OF THE CONTENT, PRODUCTS, AND SERVICES AVAILABLE THROUGH THE PRODUCTS MAY INCLUDE MATERIALS THAT BELONG TO THIRD PARTIES. YOU ACKNOWLEDGE THAT NEITHER acdGO NOR ACD ASSUMES ANY RESPONSIBILITY FOR SUCH CONTENT, PRODUCTS OR SERVICES.

We are not responsible for third party content.

15. LIMITATION OF LIABILITY

LIMITATION OF LIABILITY.  IN NO EVENT WILL ACD OR acdGO BE LIABLE TO YOU (WHETHER JOINTLY OR SEVERALLY) FOR INDIRECT, DIRECT, GENERAL, SPECIAL, INCIDENTAL, CONSEQUENTIAL, EXEMPLARY, PUNITIVE, AGGRAVATED, OR OTHER DAMAGES (INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF DATA, LOSS OF PROFITS, BUSINESS INTERRUPTION, CORRUPTION OF FILES, LOSS OF BUSINESS INFORMATION OR ANY OTHER PECUNIARY LOSS) EVEN IF ACD OR acdGO HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.  

We are not responsible for any damages, including lost data or damage to your equipment.

OUR TOTAL LIABILITY TO YOU IS LIMITED. IN NO EVENT SHALL THE AGGREGATE LIABILITY OF acdGO AND ACD ARISING OUT OF OR RELATING TO THE USE OF THE PRODUCTS EXCEED $5.00 OR THE COMPENSATION YOU PAID acdGO, WHICHEVER IS GREATER.

Our total liability to you will be the greater of $5.00 or the fees you have paid us (if any).

APPLICATION OF LIMITATIONS. THE LIMITATIONS OF LIABILITY AND DAMAGES EXCLUSIONS OF THIS AGREEMENT APPLY TO ALL CAUSES OF ACTION AND REGARDLESS OF THE CAUSE OF ACTION, WHETHER IN CONTRACT, TORT (INCLUDING BUT NOT LIMITED TO NEGLIGENCE), WARRANTY, PRODUCT LIABILITY, STRICT LIABILITY OR ANY OTHER THEORY OF LIABILITY.

The limitation on our total liability to you applies regardless of the legal basis of your claim

EXCLUSIONS MAY NOT APPLY. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES OR LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE EXCLUSIONS AND LIMITATIONS MAY OR MAY NOT APPLY TO YOU.

You may have additional rights under the laws of your home jurisdiction.

16. INDEMNITY

INDEMNITY. YOU WILL INDEMNIFY AND HOLD acdGO and ACD, THEIR RESPECTIVE DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, AND LICENSORS HARMLESS WITH RESPECT TO ANY SUITS OR CLAIMS ARISING OUT OF (I) YOUR BREACH OF THIS AGREEMENT, INCLUDING, BUT NOT LIMITED TO, ANY INFRINGEMENT BY YOU OF THE COPYRIGHT OR INTELLECTUAL PROPERTY RIGHTS OF ANY THIRD PARTY; OR (II) YOUR USE OR MISUSE OF THE ACCOUNT.

You agree to be responsible to us for any damages if you breach the terms of this Agreement or misuse the Account.

17. GENERAL

Your Equipment. You shall be responsible for obtaining and maintaining any equipment or ancillary services needed to connect to, access the Account or otherwise use the Products, including, without limitation, modems, hardware, software, and long distance or local telephone service. You shall be responsible for ensuring that such equipment or ancillary services are compatible with the Products.

You are responsible to provide equipment and internet connectivity to use the Products.

U.S. Government License Rights. All Products provided to the U.S. Government are provided under the commercial license rights and restrictions generally applicable under this Agreement.

If you are a US Government user you need to comply with these commercial regulations.

Export Compliance and Restrictions. You shall, in connection with your use of the Products, comply with all applicable export, import and re-export control laws and regulations, including but not limited to the US Export Administration Regulations, the International Traffic in Arms Regulations, and country specific economic sanctions programs implemented by the Office of Foreign Assets Control and the Canadian Export and Import Permits Act.

You are responsible to comply with applicable export laws.

Governing Law and Arbitration. This Agreement shall be governed exclusively by the laws of the State of Washington and the laws of the United States applicable therein excluding application of any conflict of laws principles that would apply a different body of law and excluding the United Nations Convention on Contracts for the International Sale of Goods. In the event of a dispute, you agree to finally settle the dispute exclusively by arbitration by one arbitrator under the Rules of Arbitration of the International Chamber of Commerce. Arbitration shall take place in Seattle, Washington. Notwithstanding the foregoing, nothing in this Agreement will prevent us from seeking injunctive or other equitable relief before any court having jurisdiction over you or otherwise over such subject matter.

This Agreement is made under the laws of the State of Washington, USA, and all disputes over this Agreement or our services will be arbitrated in Seattle, Washington.

No Partnership. No agency, partnership, joint venture, or employment is created as a result of this Agreement and you do not have any authority of any kind to bind ACD or acdGO in any respect whatsoever.

This Agreement doesn’t mean we are partners.

Notices. ACD and acdGO may send notices to you (whether individually or jointly) with respect to your use of the Products by sending an email message to the email address listed in your Account Information. You agree that we may provide notice to you through such means. Unless otherwise stated in the notices, the notices will become effective immediately.

This is how we send notices to each other.

No Waiver. No failure or delay in enforcing any right or exercising will be deemed a waiver of any right or remedy.

If we choose not to exercise any of our rights we can still exercise them in the future.

Severability. If any provision of this Agreement is unenforceable or invalid for any reason whatever, such unenforceability or invalidity shall not affect the enforceability or validity of the remaining provisions of this Agreement and such provision shall be severable from the remainder of this Agreement.

If a portion of this Agreement is found not to be legally binding, the rest of this Agreement will still hold true.

English Language Version is Authoritative. Where ACD or acdGO has provided you with a translation of the English language version of this Agreement, then you agree that the translation is provided for your convenience only and that the English language versions of the Agreement will govern your relationship with acdGO and ACD.

Even if these terms are translated into a different language, the English terms govern.

ACKNOWLEDGEMENT. YOU ACKNOWLEDGE THAT YOU HAVE READ THIS AGREEMENT, UNDERSTAND IT AND WILL BE BOUND BY ITS TERMS AND CONDITIONS. YOU FURTHER ACKNOWLEDGE THAT THIS AGREEMENT REPRESENTS THE COMPLETE AND EXCLUSIVE STATEMENT OF THE AGREEMENT BETWEEN US AND THAT IT SUPERSEDES ANY PROPOSAL OR PRIOR AGREEMENT ORAL OR WRITTEN, AND ANY OTHER COMMUNICATIONS BETWEEN US RELATING TO THE SUBJECT MATTER OF THIS AGREEMENT.

You acknowledge that you understand and accept this Agreement and this Agreement overrides any previous agreements or communications with you regarding the Products.